Hi Frederik, On Tue, Jul 27, 2004 at 01:31:28AM +0200, Frederik Seiffert wrote: > We're currently using the DateChecksum module to generate ticket > numbers, but I always felt that the numbers are way too long. As I don't > see any reason for the date or the checksum in the ticket number, I > changed the Random module to generate random _hex_ numbers, 8 digits > long (plus system ID). > > Before configuring our system to use the new module, I just wanted to > ask if there are any potential problems here. I've written the > GetTNByString sub to recognize old numbers generated by the DateChecksum > module, as we want to change the module in a live system.
If the GetTNByString() is also matching old ticket numbers, then it's no problem. PS: Nice module! :) > Thanks, > Frederik Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/