Hi Frederik,

On Tue, Jul 27, 2004 at 01:31:28AM +0200, Frederik Seiffert wrote:
> We're currently using the DateChecksum module to generate ticket 
> numbers, but I always felt that the numbers are way too long. As I don't 
> see any reason for the date or the checksum in the ticket number, I 
> changed the Random module to generate random _hex_ numbers, 8 digits 
> long (plus system ID).
> 
> Before configuring our system to use the new module, I just wanted to 
> ask if there are any potential problems here. I've written the 
> GetTNByString sub to recognize old numbers generated by the DateChecksum 
> module, as we want to change the module in a live system.

If the GetTNByString() is also matching old ticket numbers, then it's
no problem.

PS: Nice module! :)

> Thanks,
> Frederik

  Martin 

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication! 

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Reply via email to