Brilliant - works like clockwork. Thanks! At 04:33 PM 8/11/2004, you wrote: >dave - >you can follow the instructions here: >http://lists.otrs.org/pipermail/otrs/2004-January/003570.html > > > >-----Original Message----- >From: Dave Owen [mailto:[EMAIL PROTECTED] >Sent: Wednesday, 11 August 2004 2:25 PM >To: [EMAIL PROTECTED] >Subject: [otrs] Deleting Tickets > > >I must be missing something here - how do I completely delete a ticket from the >database? For example, spam - I don't want to close them, I want to remove them >completely so they aren't taking up room in the database. >TIA, Dave > >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support oder Consulting für Ihr OTRS System? >=> http://www.otrs.de/
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