Hi Bruce, On Thu, Aug 12, 2004 at 01:15:36PM -0300, Bruce E. Souza wrote: > I installed and configured OTRS on Windows 2000 and when I send an e-mail to a > specific e-mail address (i.e.:[EMAIL PROTECTED]), OTRS not open a ticket neither > responds to the sender with the ticket number. It just works when I open a ticket by > web browser (i.e.: http://myhost/otrs/customer.pl ) > > I do need configure something more on MySQL or Mercury Mail? > > Would you please help me about this?
Just use the POP3 Interface: http://doc.otrs.org/1.2/en/html/receiving-email.html#RECEIVING-EMAIL-POP3 > Bruce Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
