Hi Adam, On Tue, Aug 24, 2004 at 04:06:56PM +1000, Adam Lee wrote: > is it possible to have a queue in two groups? > > what i am trying to achieve is the ability for: > * userX to access queue1 > * userY to access queue1 and 2 > > i can assign user rights fine - but its the permissions for the queue thats the > problem > > can this be achieved without using the admin group?
Currently it's not possible to have a queue in two groups. This is a OTRS 2.0 feature. Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/