I changed it and works fine accept now all tickets go to
postmaster queue is there some setting I missed. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tyler Hepworth Sent: Friday, September 03, 2004 4:41 PM To: User questions and discussions about OTRS. Subject: RE: [otrs] Queues Yes. I don’t
remember the exact code, but look through defaults.pm for
“customerownselectionpanel” or something like that. You can define the
queues you want them to see there. Tyler
Hepworth From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Neal Timm I would like to have multiple valid
queues but only want the customer to be able to see one queue is there any way
to hide these when the customer selects create
ticket. |
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