Hi Chris,

On Thu, Sep 09, 2004 at 09:57:43AM +0100, Chris Ridd wrote:
> >It would be a technical nice feature. But in this case a IMAP box with
> >1,5 GB isn't fine for the mail server. In my opinion. :)
> >
> >And a database/filesystem is faster then IMAP.
> 
> If you've already got your messages in an IMAP store then it would make 
> a lot of sense to keep them there. I only want one copy of 1.5GB of 
> mail, thank you :-)
> 
> The additional protocol overhead of an IMAP connection might be a concern,
> but might be similar to a DB connection if the store and DB are co-located.
> 
> Is writing new ArticleStorage classes documented anywhere? The existing 
> ArticleStorage classes don't seem to share a superclass or anything.

Sure, there are classes.

Kernel/System/Ticket/ArticleStorageDB.pm
and 
Kernel/System/Ticket/ArticleStorageFS.pm

And Kernel::System::Ticket documentation is availabe at
http://dev.otrs.org/. OTRS Dev documentation is availabe at
http://doc.otrs.org/1.2/en/html/dev.html and
http://doc.otrs.org/1.2/en/html/dev-custom-modules.html.

> Chris

  Martin Edenhofer

--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication! 

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