Are you creating a new cron entry and if so as which user? Su'd to otrs and edited that user's cron. I only had to uncomment the pop3 line.
- Pete McDonnell Manager, Technical Services Hip Interactive > -----Original Message----- > From: Neil Baldwin [mailto:[EMAIL PROTECTED] > Sent: Friday, October 01, 2004 4:09 AM > To: 'User questions and discussions about OTRS.' > Subject: [otrs] Error in $HOME/bin/PostMasterPOP3.pl > > Sorry I posted this to an existing thread so here it is again > in a new thread! > > We have just set up version 1.3 on a new Suse 9.1 box, and > are starting to understand how things work. > > We are using the cron command > $HOME/bin/PostMasterPOP3.pl -s 192.0.0.53 -u support -p > [password] >> /dev/null > > To collect mail from an exchange 5.5 server > > The command completes without error if there is no mail but > if there is mail we get the following message. > > Use of uninitialized value in string eq at > /opt/otrs/Kernel/System/Ticket/Article.pm line 1387 > > Even though the error is generated the command appear to do > what it is supposed to and creates a new ticket. > > Can anyone suggest what might be the problem? > > Regards > Neil Baldwin > Tel:01296 633256 > Fax:01296 633001 > Mob:07713 189707 > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
