the queue's name is : debugdev
the pop account is : mgladm
there's a postfix alias callded debugdev that points to the mgladm account.
there's the mail's header received and processed by otrs :
From [EMAIL PROTECTED] Tue Oct 5 15:32:35 2004
Return-Path: <[EMAIL PROTECTED]>
Delivered-To: [EMAIL PROTECTED]
Received: from localhost (localhost [127.0.0.1])
by bix18.macguff.fr (Postfix) with ESMTP id A59352A840
for <[EMAIL PROTECTED]>; Tue, 5 Oct 2004 15:32:35 +0200 (CEST)
Received: from macguff.fr (mox5 [87.0.0.155])
by bix18.macguff.fr (Postfix) with ESMTP id 78C5723365
for <[EMAIL PROTECTED]>; Tue, 5 Oct 2004 15:32:34 +0200 (CEST)
Message-ID: <[EMAIL PROTECTED]>
Date: Tue, 05 Oct 2004 15:32:34 +0200
From: Bruno Mahe <[EMAIL PROTECTED]>
Organization: Mac Guff Ligne
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030626
X-Accept-Language: en-us, en, fr
MIME-Version: 1.0
To: [EMAIL PROTECTED]
Subject: test 10
Content-Type: text/plain; charset=us-ascii; format=flowed
Content-Transfer-Encoding: 7bit
X-Virus-Scanned: by AMaViS 0.3.12pre8
test 10
Bruno Mahe wrote:
Hello,
I'm running OTRS 1.2.4 on a SuSE 8.1 and it works great appart from
this problem:
I've set an external pop account to retrieve tickets, and i cannot
make it dispatch to the "To:" field.
The mails are stocked into the Raw queue, even if they have the
correct "To:" field set as the name of a queue.
I've tried with the queue name and the queue [EMAIL PROTECTED], it just
doesn't work.
Any help appreciated.
---
Bruno
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