On Fri, 15 Oct 2004 10:25:46 +0300, Erol YILDIZ <[EMAIL PROTECTED]> wrote: > Hi, > > Is it possible to create a user which doesn't have 'owner' permission and who > can lock tickets? >
No. Locking the ticket means that you desire to take ownership of the ticket. You cannot lock tickets for anyone but your self. Tyler Hepworth _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
