Quoting Martin Edenhofer <[EMAIL PROTECTED]>:
Hello!
Good idea; my suggestion for 2.0 is then to be able to define such a view (i.e.
"Create a view from Search criteria" or something like that) and use it to
customize what/how the user see thing
I realize I can use the "Search" function, but I want to be able to define the view I'm presented with when I log in, without having to
click around.
How about this:
a) create a search profile with you wanted view options b) http://host/otrs/index.pl?Action=AgentUtilities&Subaction=Search&Profile=abc
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