Another issue setting the bcc field into Config.pm or using it from the response form: The bcc field appears in the email header:
From: OTRS <[EMAIL PROTECTED]> To: Customer <[EMAIL PROTECTED]> Bcc: [EMAIL PROTECTED] Any idea? Regards, Daniel -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Daniel Balan Sent: Wednesday, October 20, 2004 9:51 AM To: 'User questions and discussions about OTRS.' Subject: RE: [otrs] notification issue Hi guys, A little help here? Thank you. Daniel -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Daniel Balan Sent: Tuesday, October 19, 2004 10:56 AM To: [EMAIL PROTECTED] Subject: [otrs] notification issue Hi there, After installing OTRS 1.3.1 I am facing two issues: 1. The unlock/follow up notifications are sent to all users not only for the owner; 2. I have set the $Self->{'SendmailBcc'} = '[EMAIL PROTECTED]'; into Config.pm in order to redirect all OTRS responses to a mail box. Unfortunately now I am receiving every message twice. Any ideas? Thankx Daniel -- This message was scanned for spam and viruses by BitDefender For more information please visit http://www.bitdefender.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f|r Ihr OTRS System? => http://www.otrs.de/ -- This message was scanned for spam and viruses by BitDefender For more information please visit http://www.bitdefender.com/ -- This message was scanned for spam and viruses by BitDefender For more information please visit http://www.bitdefender.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f|r Ihr OTRS System? => http://www.otrs.de/ -- This message was scanned for spam and viruses by BitDefender For more information please visit http://www.bitdefender.com/ -- This message was scanned for spam and viruses by BitDefender For more information please visit http://www.bitdefender.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
