At 10/26/04 10:06 PM, Robert Kehl <[EMAIL PROTECTED]> wrote: >Robert L Mathews schrieb: >> (The same goes for bug 518: OTRS is almost unusable with PostgreSQL as >> the backend with a large number of tickets, so I submitted a patch that >> fixes the schema to speed up OTRS dramatically and make OTRS work >> properly. But the patch appears to be languishing and is in danger of >> getting out of date so that it doesn't apply cleanly any more.) > >ACK, ACK, ACK! > >When it comes to a few 1000 tickets, a PostgreSQL database is merely not >usable anymore due to the schema used. I changed my schema without a >problem the last days and am experiencing a great improvement in >queriying the db. Durations of the queries are lowered to a third in >general, at least for the cost-intensive ones. > >[kind words snipped] > >Additionally OTRS should provide a >script to convert an existing PG database to a new, 'integered' version.
If the patch is accepted to change the schema, I will gladly provide a script that can be used to alter the existing database in place, speeding up existing PostgreSQL installations dramatically. (In my case -- now at about 70,000 tickets in the system -- the changes sped up the "show me my [small number of] locked tickets" view almost 20-fold, from about ten seconds to about half a second.) -- Robert L Mathews, Tiger Technologies http://www.tigertech.net/ "Ignorance more frequently begets confidence than does knowledge." -- Darwin _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
