I would like to setup OTRS to send an email to a user when a new ticket is placed in that user's queue. How can I do that?
Chris Willis Senior SE, Castellan 818-789-0088 x203 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/