Graham Smith wrote:
so you have tried this and know it works this way? Also, I saw how you mentioned that I would have to update the Config.pm file to update new changes in the server name etc. The Config.pm is part of the restore.sh scripts process. Therefore it should restore when I run that script. Shouldn't it?I decided to look at this a little closer, and have come to the conclusion that a 1.2.3 install is probably not required for a move from 9.0 to 9.1.If you .... a) backup the database on the old server using the /opt/otrs/scripts/backup.sh script. b) Copy backup files to new server. c) Install 1.3.2 on new server d) restore using the /opt/otrs/scripts/restore.sh script on new server. Then apply the upgrade as described in the UPDATE text file from the line .... *) Update the database changes with NB You made need to edit Config.pm to reflect changes in server name , before you start otrs. (likewise for any system mail addresses within otrs when otrs is started) then you should end up with a functional copy of your database on 1.3.2. The next stage would be sorting out any modified scripts and your procmail configuration if this the latter is used. On Fri, 2004-11-05 at 20:14, Marshall28 wrote:Graham, It seems that the 1.2.3 upgrade is more outlined for me and would provide me with better instructions than the alternative way you mentioned. I would need more instruction in order for me to get it working with a straight 1.3.2 install. I'm not too familiar with mysql and therefore if you could provide me with more detailed instructions on restoring OTRS with version 1.3.2 I would consider trying it that way. If I go with the 1.2.3 install and then upgrade to 1.3.2, how much would I have to configure version 1.2.3 before I could upgrade to 1.3.2? Would I go through setting up the database with installer.pl? How far would I have to install and configure 1.2.3 before upgrading to 1.3.2? thanks marshall -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Graham Smith Sent: Friday, November 05, 2004 6:58 AM To: User questions and discussions about OTRS. Subject: RE: [otrs] Installing 1.3.2 and Restoring 1.2.3 DBase[Stuff deleted] _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ marshall |
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