Hi,
I am trying to install OTRS on a linux host: Red Hat Linux release 9 (Shrike); 2.4.20-8rlx4smp with Server version: Apache/2.0.48 and mod_perl-1.99_17
I am stopped at the README.webserver configuration. I added the following line to my httpd.conf:
Include /ebi/www/main/includes/apache2-httpd.include.conf
and have copied this file from $OTRSHOME/scripts/apache2-httpd.include.conf there.
I have added the following line to this file in order to load mod_perl:
LoadModule perl_module modules/mod_perl.so
Then I run $APACHE_HOME/bin/apachectl configtest and it is OK but when I try to start httpd I get:
[Fri Nov 26 18:18:47 2004] [error] Can't locate loadable object for module Apache::Constants in @INC (@INC contains: /ebi/www/main/otrs/Kernel/cpan-lib /ebi/www/main/otrs/ /ebi/www/common/perl/lib/5.8.2/i686-linux /ebi/www/common/perl/lib/5.8.2 /ebi/www/common/perl/lib/site_perl/5.8.2/i686-linux /ebi/www/common/perl/lib/site_perl/5.8.2 /ebi/www/common/perl/lib/site_perl . /ebi/www/common/apache/ /ebi/www/common/apache/lib/perl) at /ebi/www/common/perl/lib/site_perl/5.8.2/i686-linux/mod_perl.pm line 14
Compilation failed in require at /ebi/www/common/perl/lib/site_perl/5.8.2/i686-linux/Apache.pm line 6.
BEGIN failed--compilation aborted at /ebi/www/common/perl/lib/site_perl/5.8.2/i686-linux/Apache.pm line 6.
Compilation failed in require at /ebi/www/main/otrs/Kernel/cpan-lib/CGI.pm line 190.
Compilation failed in require at /ebi/www/main/otrs/scripts/apache2-perl-startup.pl line 20.
BEGIN failed--compilation aborted at /ebi/www/main/otrs/scripts/apache2-perl-startup.pl line 20.
Compilation failed in require at (eval 2) line 1.
[Fri Nov 26 18:18:47 2004] [error] Can't load Perl file: /ebi/www/main/otrs/scripts/apache2-perl-startup.pl for server web57-node1.ebi.ac.uk:0, exiting...
I tried to add the lib path for Apache::Constants in apache2-perl-startup.pl like it was for
use lib "/ebi/www/main/otrs/";
use lib "/ebi/www/main/otrs/Kernel/cpan-lib"
but it doesn't help.....
Many thanks for your help, Xavi
--
Xavier Fustero Benavent Work: +44(0)1223 494664
Systems Unix Administrator Fax: +44(0)1223 494468
EMBL-European Bioinformatics Institute (EBI).
Wellcome Trust Genome Campus
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