On Fri, 17 Dec 2004 10:25:19 -0800 (PST), wayy2be <[EMAIL PROTECTED]> wrote: > Does OTRS have the ability to provide audible notifications of tickets when > they arrive?
No > I know OTRS has the ability to send an email when a new ticket > arrives, but what other options does it have? That's it for default options. Anything else is limited only to your imagination and programming skill. For instance, you could write a module that sends a pager notification for every new email. > Also is there a way to browse > closed tickets other than searching for them? Thanks. No. They are closed and thus are logically removed from any personal or public queues. Hth, Tyler Hepworth _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
