Hi,
i wanted to see the locked tickets on my interface so i'd set
$Self->{ViewableLocks} = ["'unlock'", "'lock'", "'tmp_lock'"];
but the problem is that the counter (on the top of the interface) is always 0. ' Locked tickets(0) '
why? did i miss something or should i add something else?
thanks in advance.
Please have a look at http://doc.otrs.org/1.3/en/html/.
Locked tickets did you have only, if you locked it in the Interface!
I wish you a nice day!
with kind regards,
Stefan Rother
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