Hi!
I not sure, as I haven't done it yet, but maybe you have to setup the
cron jobs
related to this actions. Take a look at
http://doc.otrs.org/1.3/en/html/cronjob.html
Bye!
On 28 Feb 2005 at 15:58, Al Al wrote:
>
> Hello,
>
> Are there any gotchas to using the per-queue ticket lock timeouts on
> OTRS 1.3.2? I try setting the value, but tickets simply aren't being
> automatically unlocked. Am I missing something?
>
> Thanks,
> Al
> --
> ___________________________________________________________
> Sign-up for Ads Free at Mail.com
> http://promo.mail.com/adsfreejump.htm
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
