Hi,

When using forward or bounce, you're unable to use a local address as
destination. This is fine, but why not doing the same check when creating
an e-mail ticket?

I have agents trying to send a copy to themselves by using the local
address as to:-address. This creates a ticket with 2 times the same text.

How can I add this "local address check" to the e-mail ticket creation?

Anne-Mie
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