Hi, When using forward or bounce, you're unable to use a local address as destination. This is fine, but why not doing the same check when creating an e-mail ticket?
I have agents trying to send a copy to themselves by using the local address as to:-address. This creates a ticket with 2 times the same text. How can I add this "local address check" to the e-mail ticket creation? Anne-Mie _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
