Hi,
I want to add a phone ticket but I dont want to setup a user for each of the people that work here, like 80 of em. When they ring us, I dont want to be forced to have an installed user and/or put an emailadress, most users dont want to be notified by email, calling them is what many want.
can this be done, to put a new phone ticket with out first installing customer users ?
best regards,
Christophe -- Christophe Zwecker mail: [EMAIL PROTECTED] Hamburg, Germany fon: +49 179 3994867 http://www.zwecker.de
"Reality is that which, when you stop believing in it, doesn't go away"
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