Hi friends, How can i restrict on cumtomer ticket panel to show only one queue.
I've created a queue e.g. NOC and in noc thr r 3 super users, when a customer logs on and create a ticket it only show NOC queue and after the client submits ticket, one of the super user will check the ticket and assign to a group. only super users can assign, change or modify tickets and users can only view and reply tickets after completing. thankyou all, Ronny _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
