Thnk you William! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of William Marques Sent: Thursday, March 24, 2005 11:06 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] OTRS Question
Marcus Sattler escreveu: > Hey there, > > I'm running OTRS currently, and have looked at the Config.pm file, I'm > trying to figure out the best way to log everything outside of messages. > Right now I am having trouble at times getting true server info from > messages due to all the ticket logging. > > What is the best way to approach it? I figured before screwing it up > myself, I would ask for advice. > > Thanks! > > -Marcus > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ Hi Marcus, add this to your Config.pm: $Self->{'LogModule::LogFile'} = '/var/log/otrs.log'; ### Turning it to 1 it will append the date to the logs..-> $Self->{'LogModule::LogFile::Date'} = 0; $Self->{LogModule} = 'Kernel::System::Log::File'; Regards, William Marques _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
