Hi,
In the customer.pl interface, what does the CompanyTickets option display? As far as I can see, this is identical to MyTickets, although I feel I'm missing something here.
That´s a config option and if it activated, you can see all tickets from your company.
with kind regards,
Stefan Rother
-- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/