It accepts {enter} as a newline whereas a browser ignores {enter} and requires <br>
instead. OTRS also accepts <br> and other html code.
The problem I'm facing is this :
When I create html docs using an html wysiwyg editor and paste the source into a new faq
it looks totally crappy cuz the wysiwyg editor uses a lot of extra newlines to make the code more readable.
These newlines are generally unproblematic since browsers only listen for <br>.
OTRS, however treats them as real newlines, hence the crappy output. I have to sit there and manually
take all those unwanted newlines out so that OTRS displays it right.
I tried to display the code in firefox and it looks very pretty without any editing.
I can't believe I haven't found anything about that on the net.
Help
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