Hi, we have currently the problem that CustomerUsers, which created an own account via the webinterface and queueing in tickets via this, are not able to see them anymore. They are afraid the tickets are gone :-( What is wrong here?
Regards, Sven _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/