I am trying to change the directory where the attachments end up in otrs. In order to do so I created a new directory in otrs and put the following lines in the Config.pm:
# article fs dir
$Self->{ArticleDir} = '/opt/otrs/uploads';
But the attachments still end up in the database I guess because I don't see them anywhere. Please let me know what I need to change in order to get this working.
Thank You,
Tejas Desai
UCLA LONI
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