Thanks a lot ! I had already the second "System e-mail address", but was not using it in the queue form...
Regards, Sven Fischer On Thursday 19 May 2005 13:50, Peter van Beugen wrote: > Create "System e-mail addresses" and select the proper one in "Queues" > > Regards > Peter van Beugen > > -----Oorspronkelijk bericht----- > Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Sven > Fischer Verzonden: donderdag 19 mei 2005 13:42 > Aan: otrs@otrs.org > Onderwerp: [otrs] OTRS is not using the secone email address as FROM: on > reply > > Hi, > > in our OTRS setup we have two incoming emailboxes (A and B) where the mails > are fetched from and queued in properly. A is queued into A-queue and B > into B-queue, but if we are replying to a ticket in both cases the email > address A is used in the FROM: field. The question is, is it and how is it > possible to use email address A as FROM: reply field for queue A and email > address B as FROM: reply field for queue B ?!? > > Thank you, > > Sven > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting fr Ihr OTRS System? > => http://www.otrs.de/ -- ----------------------------------------------------------------------- See our FAQs at: http://www.snom.com/faq0.html?&L=1 Whitepapers at: http://www.snom.com/white_papers.html ----------------------------------------------------------------------- snom technology AG Gradestraße 46 D-12347 Berlin Sven Fischer fax +49 30 39833111 tel +49 30 39833444 mailto:[EMAIL PROTECTED] http://www.snom.com sip:[EMAIL PROTECTED] ----------------------------------------------------------------------- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/