Hello,
We are currently setting up OTRS and we are impressed with what it can do.
I have a few questions I hope you can help me on.
Firstly we are doing some work in connection to OTRS to a backend oracle
database - we are working with fields at the moment. Has anyone seen the
new version 2.0.0 beta version yet? Is there a big difference in the
customer fields or the way they work? I have downloaded it but not yet got
around to installing it?
Does anyone have any details or experience of importing data from an oracle
database?
And finally - within the customer files we are trying to customise them to
have drop down menus and radio buttons - has anyone done this? Does anyone
have any suggestions on how to do this?
Many Thanks for your thoughts
Richard
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