Hello All:
I'm Trying to sort ticket with the following:
First: State
Second: priority
Third: Age
The Second And Third sentences are right, but my question is, can I
sort by State?. I see in Kernel/Modules/CustomerTicketOverView.pm,
this: Self->{SortBy} = $Self->{ParamObject}->GetParam(Param =>
'SortBy') || 'Age';
I try to replace 'Age' for 'State' but when i change it no ticket apear.
My question is: Can I sort with three sentences?, because for what I
See in all files only it's posible to sort with 2 sentences, it's right?
--
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Alvaro López Aranda
GENETSIS PARTNERS
C/ Francisca Delgado, 11, 3º
Arroyo de la Vega
28108 Alcobendas (Madrid)
Spain
Tlf. (+034) 91-6574120
Fax. (+034) 91-6574130
e-mail. [EMAIL PROTECTED]
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