Hello List -
When I use this code in my config.pm, I get free fields allright, but, the
"key" part is selectable too (which I don't want) and the default text does
not work.
===
$Self->{"TicketFreeKey1"} = {
'' => '-',
'Impact' => 'Impact',
};
$Self->{"TicketFreeText1"} = {
'' => '-',
'Global' => 'Global',
'National' => 'National',
'Site' => 'Site',
'Department' => 'Department',
'Single User' => 'Single User',
};
# default selection (if wanted)
$Self->{"TicketFreeText1::DefaultSelection"} = 'Single User';
===
Can someone please tell me how I could change the above? Is it the '' =>
'-', line in TicketFreeKey1 which is causing the Key to be selectable?
Also, is there some problem with the way I wrote DefaultSelection? I just
want OTRS to choose the Single User selection by default.
Please advise, and your help is much appreciated.
Kind Regards,
Rick
<<-<<-<<-<<-<<-<<-<<-<<-<<-<<-
Rick Cogley ([EMAIL PROTECTED])
Tel: 03-5940-6880 | Fax: 03-5940-6881 | Cell: 090-4423-5475
(Outside Japan, remove leading zero-+81-3-5940-6880)
English: www.esolia.com <http://www.esolia.com/> | Japanese:
www.esolia.co.jp <http://www.esolia.co.jp/>
Bilingual IT solutions and management firm-eSolia.
<<-<<-<<-<<-<<-<<-<<-<<-<<-<<-
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