Thanks for the suggestions, questions inline... <Snip/>
> All the main data is in a centralized database. OTRS runs on multiple > webservers, all talking to the same database, that way theres no need to > synchronize. Just make sure the Database machine is rock solid. This is where I was thinking about the multi-master database. I can't use just one database because that still gives me a single point of failure which is a bad thing. It shouldn't be too hard since MySQL supports this now. > > The only thing you need to really worry about is both websesrvers > replicating work with their cron jobs > > You can do one of two things: > A) Make a "WhichServer" table in your database, each webserver gets a > script to check and see whis supposed to be the main server, and who is > still alive, and who needs to be running the cron jobs > > B) Let BOTH webservers run the cronjobs, just stagger them a little. You > wouldnt even need heartbeats, then. Unfortunately, it would be very difficult to prevent race conditions here, especially if the clocks on the servers had significant drift. With a heartbeat, it would allow a more serialized process which would prevent race conditions. Of course, where do I put my heartbeat server ;-). Can two heartbeat servers monitor the same boxes? How does that work? Thanks! Trevor -- Heredocs, theredocs, everwhereadocsdocs old macdonald had a server farm he eyed the I/O _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/