[otrs] Bulk action question.

[Mark Wallace]

I want to close an entire series of tickets as the admin using the bulk 
feature. I select the tickets by using the adjacent checkbox, then 
click bulk-action. The dialog screen comes up, I enter something in the 
text area relating to closing a bulk amount of tickets. Then select the 
closed successful state. And all that happens is the tickets get 
locked, and remain in the original state. I tried this at the 
http://demo.otrs.org site as well with my installation. Does anyone 
know how this is supposed to work?

Thanks

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