Hi,
I'm using OTRS 2.0.0b4.
- Is there any way to delete a customer user? I can only see an
option to mark a user as 'Invalid'.
(An email to this list "Subject: Re: [otrs] Delete Customers +
ChangeSystemEmailAddress"
indicated that OTRS 1.2 would allow this functionality...)
- Is there any way to add email addresses to the 'Address Book'
without having to provide a full Customer User login? eg. You don't
necessarily want them to have an account, but just want the email
address easily accessible, say, for forwarding messages...
Thanks in advance,
Rob.
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