Hi
OS version RHEL 3.0 & otrs vewrsion is 1.3.2
Ravi
Victor Rodriguez Cortes wrote:
On 26 Jul 2005 at 17:38, Ravi AHUJA wrote:
No, graph option is working only for option ( Trace system
activities (Replacement of old bin/mkStats.pl), but when i try to
generate for for remaining two ( New created tickets for each queue
in selected month) & (Overview of the tickets in queue at the end of
this month). i.e gives error message:- [ Stats ]
Software error:
Can't call method "png" on an undefined value at
/opt/otrs//Kernel/Modules/SystemStats.pm line 342.
This doesn't seem logical, as the three modules share the same png creation
routine (the GD library). Maybe the problem isn't in the library.
It is giving error message , when format type is graph, for print
format it is working fine.
Which OS are you using? And which version of OTRS?
Thanks
Ravi Ahuja
Regards,
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
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