Hi!
> I'd like to have OTRS server up directly by my web server. For
> instance, I'd like to go to
>
> http://otrs.mydomain.com
>
> and have the login right there. However my machinations with apache2
> virtual host definitions have just not accomplished what I am trying
> to do.
This is what I'm using. All this is included from a file in
"sites-available"
directory, and allows me to access OTRS customer interface from
http://soporte.valmesa.net. As it uses a regexp I can only redirect that
subdomain to
one interface, so to get access to the agent interface I need to use a direct
URL
(http://soporte.valmesa.net/otrs/index.pl).
> If anyone has an example virtual host def for apache 2 would you be
> willing to share it?
[Begin config]
Perlrequire /usr/share/otrs/otrs-startup.pl
# Apache::Reload - Reload Perl Modules when Changed on Disk
#PerlModule Apache::Reload
#PerlInitHandler Apache::Reload
#Alias /htmlArea/ /usr/share/otrs/var/httpd/htdocs/htmlArea/
NameVirtualHost soporte.valmesa.net
<VirtualHost soporte.valmesa.net>
Alias /otrs-web/ "/usr/share/otrs/var/httpd/htdocs/"
ScriptAlias /otrs/ "/usr/share/otrs/bin/cgi-bin/"
DocumentRoot /usr/share/otrs/var/httpd/htdocs/
ServerSignature On
<Location /otrs/>
SetHandler perl-script
PerlResponseHandler ModPerl::Registry
PerlOptions +ParseHeaders
PerlSetupEnv On
Options +ExecCGI
</Location>
<Directory />
Options FollowSymLinks
AllowOverride None
</Directory>
<Directory /usr/share/otrs/var/httpd/htdocs/>
Options Indexes FollowSymLinks MultiViews
AllowOverride None
Order allow,deny
allow from all
RedirectMatch ^/$ http://soporte.valmesa.net/otrs/Customer.pl
RedirectMatch ^/agentes$ http://soporte.valmesa.net/otrs/index.pl
RedirectMatch ^/agentes/$ http://soporte.valmesa.net/otrs/index.pl
</Directory>
# Valores posibles: debug, info, notice, warn, error, crit, alert, emerg
LogLevel warn
ErrorLog /var/log/apache2/otrs-err.log
CustomLog /var/log/apache2/otrs-acc.log combined
</VirtualHost>
[End config]
> System info is as follow...
>
> SuSE 9.3
> Apache 2
> OTRS 2.0.1
This is for v1.3.2 and it uses mod_perl2... I'm installing v2.0.1 in a
test
environment right now ;) I plan to use two different subdomains for each
interface, so a
similar config would be needed for each one.
> Thanks,
Bye!
> Zeke
>
> --
> mailto:[EMAIL PROTECTED] James "Zeke" Dehnert
> Phone: 707 283 5042 Fax: 707 283 5001
> -= Eschew Obfuscation =-
> "Life is racing, everything else is just waiting"
> Python Cool > http://www.style.org/unladenswallow
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
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