Hi Jim,

Jim Wight wrote:
Whilst investigating using FastCGI with 2.0.1 (and then 2.0.2) I noticed
the following being recorded in Apache's error log:

FastCGI: server "/addon/local/otrs/current/bin/fcgi-bin/index.fpl"
stderr: Can't locate Date/Format.pm in @INC (@INC contains: [snip]
at /addon/local/otrs/current/bin/fcgi-bin//../../Kernel/cpan-lib/Mail/Field/Date.pm 
line 14, <PRODUCT> line 4.

bin/otrs.checkModules had not reported anything missing (apart from the
non-essential only required for stats).

I installed TimeDate-1.16 from CPAN, which fixed that particluar
problem.

Normally OTRS is not using Date::Format. It looks like the perl MIME-tools are using this module. I'll have a look on it.

I am also getting the following reported (by both CGI and FastCGI):

index.pl: Use of uninitialized value in string eq
at /addon/local/otrs/current/bin/cgi-bin//../../Kernel/Output/HTML/Generic.pm 
line 2041.
[...]

Thanks this will be fixed in OTRS 2.0.3.

PS: A bug report at http://bugs.otrs.org/ is much more save to get this fixed (we not able to read the lost the whole time). Anyway, thanks for your help! :)

  -Martin

--
((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
        http://www.otrs.de/ :: Manage your communication!

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