I had the same problem on my setup as well.  I was able to get it working.  Here is the configuration I have.

    $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
    $Self->{'AuthModule::LDAP::Host'} = 'dc1.exampleAD.com';
    $Self->{'AuthModule::LDAP::BaseDN'} = 'ou=People,dc=exampleAD,dc=com';
    $Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName';
    $Self->{'AuthModule::LDAP::SearchUserDN'} = '[EMAIL PROTECTED]';
    $Self->{'AuthModule::LDAP::SearchUserPw'} = 'yourpassword';



Ken Kilgore
----------------------------------------------
When life hands you lemons just grab the salt and pass the Tequila.


Eric Owens wrote:

I’ve recently done a fresh install of OTRS 2.1 on a Fedora 3 box.  I have everything working, except for the LDAP Authentication.  Im at a loss on this one.  Our Active Directory is running Windows Server 2003.

 

Every time I try, I get the same error:

Authentication failed, no LDAP entry found!BaseDN=’dc=funimation,dc=com’, Filter=’([EMAIL PROTECTED])’

 

Any ideas on what the issue could be?

 

We are really wanting OTRS to be able to search through our users list so that we do not have to manually add every user in the company.

 

eko

 


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