Ah thanks, I upgraded to 2.0.2 and it was indeed resolved. On Wed, 2005-08-31 at 08:50 +0200, Matthieu Dagoreau wrote: > Bug, seems to be solved in 2.0.2 : > > > > Changes in 2.0.2: > > ======== > > - fixed bug #877 - Error when merging tickets - Can't call > > method "LockSet" on an undefined value at > Kernel/System/Ticket.pm > > - fixed bug #879 - "Wide character in subroutine" - mails with > > attachements in utf-8 mode > > - fixed bug #871 - Erroneous Content-Length fields are sent when > > downloading attachments > > - fixed bug #861 - Problems in faq attachments and postgresql > backend > > - fixed broken download of public SMIME certs > > - fixed bug #847 - Broken download of public PGP keys > > - fixed bug #862 - Wrong sum for time acounting > > - fixed bug #811 - 404 Error for role link OTRS::Admin::Role <-> > User > > - fixed bug #822 - Missing FAQID in TicketZoom for linked FAQ > article > > - fixed bug #815 - Strange line in history > > - fixed bug #836 - GenericAgent (GUI based) seem to ignore priority > > - fixed not shown linked objects in faq zoom and print view > > - fixed bug #850 - Can't locate object method "KeySearch" error > > - fixed bug #874 - Password plaintext in UserLastPw > > - fixed bug #860 - Error in AgentTicketForward.pm, missing title in > > the warning for the owner check > > > > - added config option for defaul sortby and order in ticket search > > result in customer and agent interface > > - added missing merge params to Kernel/Config/Files/Ticket.xml > > - added add/delete option in SysConfig for NavBar > > - added warning message in customer panel on account create if > invalid > > email address is given > > > > - removed default selections (UserSalutation) from CustomerUser > config > > - removed not needed Kernel/Modules/FAQState.pm and not needed > config > > setting > > > > - updated it translation - thanks to Giordano Bianchi! > > - updated nb_NO translation - thanks to Espen Stefansen! > > - updated pt_BR translation - thanks to Glau Messina! > > > > -----Message d'origine----- > De : [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] De la part > de Leah Cunningham > Envoyé : mercredi 31 août 2005 00:49 > À : otrs@otrs.org > Objet : [otrs] Ticket merge error > > > > Hi, > > > > When I try to merge a ticket, I get an error like this: > > > > Can't call method "LockSet" on an undefined value > at /opt/otrs//Kernel/System/Ticket.pm > > line 3720, <PRODUCT> line 224. > > > > Does anyone have a clue what this is? > > > > Leah > > -- > > Leah Cunningham : d416-585-9971x692 : d416-703-5977 : m416-559-6511 > > Frauerpower! Co. : www.frauerpower.com : Toronto, ON Canada > > > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support oder Consulting für Ihr OTRS System? > > => http://www.otrs.de/ > > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting fr Ihr OTRS System? > => http://www.otrs.de/ -- Leah Cunningham <[EMAIL PROTECTED]>
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
