Hi!
I am trying configure the OTRS system with some extra fields on
customers (customer_user). It is very easy to add fields in the database
and in the config-file, but I have some problems with how the fields are
shown.
What I would like is for one of my new fields to be displayed as a
drop-down box with say, three values, when entering data on the
customer. Just like the field ValidId is shown.
Furthermore, I would like to be able to control the formatting of my new
fields. For instance, if a field has a certain value, the field value
should be formatted with <blink></blink>.
Is this at all possible? I don't mind tampering with the code, but as
it is right now, I have no clue where to start.
Thanks in advance :-)
--
Camilla Krag Jensen
www.exerp.com
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
