Hi, > > I am in a situation where I need to blacklist mail originating from a > particular address. This address can communicate normally with other users, > but just needs blacklisting from otrs. I am not sure if I understand the situation correctly, but wouldn't it be sufficient to create a "PostMaster Filter" You could set the Header X-OTRS-Ignore for this special address.
However I've never tried this so YMMV Peter -- ----------------------------------------------- Peter Mayr mailto: [EMAIL PROTECTED] _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/