How can i delete tickets
There is not a "delete this ticket" function, *ofcoarse not*. That's one of the beauty features of OTRS. :-)
If you really want to delete tickets you can create a job for this. For example, I have created a queue 'Spam' in which possible spam tickets are moved. Every night a job runs to delete all the tickets in the Spam queue. If I want to remove a ticket, I just simply move it to the Spam queue.
-- kind regards, Pim Rupert Lemonbit Internet _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
