Hello,
is it possible to automatically store attachments in the filemanager or in a given directory on the server ?
My Scenario is that a customer send about 30 to 100 changerequests to the system and each request is treated as a own ticket.
Usually are files attached to the changerequests(what has to be changed) and i would like to share them on the server for synchronizing this directory to our internal project server where all data are backed up.
I appreciate any ideas or suggestions. Thank you very much and have a nice day! Philip _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
