Marc, I have created a rule in Generic Agent which deletes the calls in a certain queue. Just set Delete Tickets to yes for a certain queue and do not forget to disable it after use. For security I have set this up for a special Recycle Bin queue into which I move all the mails with the Bulk feature.
Regards, Maurice.
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Mercator GmbH
Sent: vrijdag 18 november 2005 13:49
To: otrs@otrs.org
Subject: [otrs] delete all mails in one queue
Hi,
I have made some queues for unwanted mail or mail that´s not important for me at the moment.
Now... after some months, this queue grew to over 4000 mails.
HOW can I delete all those mails in just this queue? I do NOT want to click on EACH mail and use the bulk button!!
Any mysql command please!
Thanks,
Marc
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