I forgot to add the fact that the attached log file is the procmail-2005-12.log. The first line does correspond to the systems perl binary, not the default one, but the path is correct.
Regards André -------------------------------------------------------------------------- André Hirschi Phone direct : +41 44 366 88 43 Seclutions AG Phone operator : +41 44 366 88 00 Ottikerstrasse 59 Fax : +41 44 366 88 99 8006 Zuerich Email : mailto:[EMAIL PROTECTED] Switzerland WWW : http://www.seclutions.com -------------------------------------------------------------------------- Seclutions - high security made simple -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stuart Caie Sent: Mittwoch, 14. Dezember 2005 10:56 To: User questions and discussions about OTRS.org Subject: Re: [otrs] postmaster.pl problem Looks like PostMaster.pl is being run as a shell script instead of perl. Check that the first line of PostMaster.pl corresponds to your perl binary. Regards Stuart On Wed, 2005-12-14 at 07:42, Andr? Hirschi wrote: > Good morning > > I installed the latest release of OTRS on a Solaris 8 machine with Perl > 5.8.7. Everything works fine so far, except for the receiving mails part. I > configured it to use procmail as described in the doc. The test `cat > testemail | ./PostMaster.pl is successful. But when incoming mails are piped > into PostMaster.pl I have the following in the logs (and the mails do not > show up in the queue, obviously): > > procmail: [9063] Wed Dec 14 08:28:05 2005 > procmail: Locking "/usr3/prod/scotty/otrs/otrs/var/INBOX.Backup.2005-12.lock" > procmail: Assigning > "LASTFOLDER=/usr3/prod/scotty/otrs/otrs/var/INBOX.Backup.200 > 5-12" > procmail: Opening "/usr3/prod/scotty/otrs/otrs/var/INBOX.Backup.2005-12" > procmail: Unlocking > "/usr3/prod/scotty/otrs/otrs/var/INBOX.Backup.2005-12.lock" > procmail: Couldn't determine implicit lockfile from > "/usr3/prod/scotty/otrs/otrs /bin/PostMaster.pl" > procmail: Locking ".lock" > procmail: Executing "/usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl" > /usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl: use: not found > /usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl: syntax error at line > 25: `(' unex pected > procmail: Program failure (2) of > "/usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl" > procmail: Assigning "LASTFOLDER=/usr3/prod/scotty/otrs/otrs/bin/PostMaster.pl" > procmail: Unlocking ".lock" > procmail: Locking "/var/mail/otrs.lock" > procmail: Assigning "LASTFOLDER=/var/mail/otrs" > procmail: Opening "/var/mail/otrs" > procmail: Unlocking "/var/mail/otrs.lock" > >From [EMAIL PROTECTED] Wed Dec 14 08:28:05 2005 > Subject: test > Folder: /var/mail/otrs > 2431 > procmail: Notified comsat: "[EMAIL PROTECTED]:/var/mail/otrs" > > use: not found and a syntax error at line 25. Which "use" is it referencing > to? use FindBin? The module is there, I checked that, permissions are correct. > > Any suggestions what I could try will be appreciated. > > Kind regards > Andr? > > -------------------------------------------------------------------------- > Andr? Hirschi Phone direct : +41 44 366 88 43 > Seclutions AG Phone operator : +41 44 366 88 00 > Ottikerstrasse 59 Fax : +41 44 366 88 99 > 8006 Zuerich Email : mailto:[EMAIL PROTECTED] > Switzerland WWW : http://www.seclutions.com > ---------------------------------------------------------------------- > ---- Seclutions - high security made simple > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f?r Ihr OTRS System? > > http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/