if your company runs on a gmail account i would realy realy think about
moving on to the real world.
And about your problem, in the admin area there is a littel buton called
"postmaster POP3 Accounts"
if it doesn't work you need to install otrs properly like the manual says!
http://doc.otrs.org/2.0/en/html/c218.html
Thomas
ibrahim ALIZ wrote:
Hi everybody,
I am a bit new to OTRS, and testing the system for my
company.
I have some problems to configure OTRS while receiving
emails.
I want to receive emails from a POP3 account. It seems
not complex,
but I still can't receive any mails for the system..
For example, is it possible to configure OTRS to
receive the emails
from a gmail account. If it is how shall I configure
the POP3 account
in the OTRS.
And I also need some information to make it clear.
When I configured this
POP3 acc. will OTRS system receive all the emails
instead of the other acc.??
Thanks for any answer,
ibrahim
Wij SIJN er voor u!
---
Thomas Wouters
[EMAIL PROTECTED]
SIJN
Veerpoortstraat 28
6981 BN Doesburg
Tel: 062-33 89 144
Fax: 084-22 02 007
www: www.sijn.nl
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