Hello, You can change the date by amending the format of the following in Kernel/Language/en.pm
$Self->{DateFormat} $Self->{DateInputFormat} $Self->{DateInputFormatLong} Don't know if it will work without the year but this would be how to achieve it. I don't understand why you would want to remove the year however. You should bear in mind that no ticket is ever removed (via the GUIs) in OTRS, they are only set to 'closed' and not displayed in TicketView. After 12 months of use you will encounter issues as 'duplicate' dates are created. HTH Graeme Oliver Buckie wrote: > Dear All > > I can't find out how to change the date format for OTRS. When creating > new tickets (Phone or Email) the "Pending Date" field shows dropdowns > for mm / dd / yyyy - I would like dd / mm. Can this be changed > system-wide? > > Thanks for your help. > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > >>http://www.otrs.de/ -- ============================================================== Graeme Brough [EMAIL PROTECTED] Customer Account Management Support Team Internal: x(70) 73488 Worldwide: +44 (0)1506 673488 Sun Remote Support Centre Linlithgow, UK ============================================================== ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/