Hi everyone, I have a queue with 4 Mails - but can not display any of them due to
Software error: Got no ArticleID! at /opt/otrs//Kernel/Output/HTML/ArticleCheckPGP.pm line 32. I am using OTRS 1.3.2 Any ideas on what to do to solve this problem - and what caused it in the first place ? I have moved the articles into a different queue as workaround, here´s the Traceback ERROR: OTRS-GenericAgent-41 Perl: 5.8.3 OS: linux Time: Mon Feb 6 11:05:35 2006 Message: Need ID or Name! Traceback (27054): Module: Kernel::System::Queue::QueueGet (v1.45) Line: 711 Module: Kernel::System::Ticket::SendCustomerNotification (v1.19.2.1) Line: 1810 Module: Kernel::System::Ticket::MoveTicket (v1.19.2.1) Line: 755 Module: Kernel::System::GenericAgent::JobRunTicket (v1.7 ) Line: 343 Module: Kernel::System::GenericAgent::JobRun (v1.7 ) Line: 299 Module: /opt/otrs/bin/GenericAgent.pl (v1.33) Line: 204 Thanks and regards Sascha _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
