Hi,

Solaris User schrieb:
What type of hash does OTRS v2 use when storing a password in MySQL? It looks like crypt, but I am unable to tell what the salt is.

Essentially, my problem is that I want to interface with the 'pw' field in the system_user table using a PHP page I made. I am currently unable to do this because I do not know how to encrypt the plaintext given by a user in the PHP page, encrypt it, and compare it to the 'pw' field in the system_user table.

Any help is greatly appriciated!

I can't give you an answer to your particular question,
but you run OTRS on Win2003.
So, I assume you also run an ADS.
I suggest to use ADS/LDAP-authentication instead of the proprietary accout-storage of OTRS within the MySQL-DB.
=> see 1.3-doc and mail archive for details.

I hope this can help,

Alex

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