Hi,
 
I did add some fields (like department)  to 'customerMessagenew.dtl'. I add the same fields in the table 'ticket' (with ALTER table ...), but when I make a new ticket and  fill-in the new fields, the data is not displayed in the database... Do I have to add the fields somewhere else too and/or do I have to make other changes?
 
Do I have have to make changes to the program 'customerticketzoom.dtl' ?
 
Greetings, Rene
 
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