Yes, take a look at http://doc.otrs.org/2.0/en/html/x1330.html#customer-backend-ldap
> Hi, > >> I wonder if it would be possible the allow the support staff to connect >> using the database authentication and the users via ldap. Is there a >> how to available somewhere? > > no problem - just do it. > In my oppinion, the otrs v1.3 documentation and the mailing archive is a > good choice. > > Bye, Alex > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > JC Boursiquot, CIO B-MAS, LLC. Voice (904)652-2052 x2000 Fax (904)339-9141 *** E-MAIL CONFIDENTIALITY *** This e-mail may contain confidential and proprietary material for the sole use of the intended recipient. Any review or distribution by others is strictly prohibited. If you are not the intended recipient please contact [EMAIL PROTECTED] and delete all copies. B-MAS, Inc. does not accept legal responsibility for the contents of this message, as the Internet is not secure and this message is subject to possible data corruption either accidentally or on purpose. This message has been virus scanned. Recipients are recommended to apply their own virus checks to this message on delivery, as B-MAS, Inc. will not accept responsibility for loss or damage arising from the use of this email or its attachments. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
